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Frequently asked questions
Who is Qikki?
Qikki "kee-ki" is our cheerful little qoukka with an endless sense of curiosity and a heart full of wonder! Always on the hunt for hidden treasures and adorable surprises, Qikki travels far and wide to curate the cutest blind boxes for collectors everywhere. With a cozy hideout tucked deep in a whimsical forest, Qikki spends sunny afternoons sorting through new finds and preparing the next Special Delivery.
Whether foraging through bustling markets or exploring secret nooks of magical worlds, Qikki's mission is simple - to spread smiles, spark curiosity, and share the joy of discovery, one blind box at a time and most of all, bring a pop of happiness to everyone.
What is a blind box?
A blind box is a sealed package that contains a random item, and you don’t know what’s inside until you open it.
Key Points:
- Mystery: You can’t see what’s inside until you open it.
- Collectible: It’s usually part of a themed collection.
- Random: The item inside is chosen at random, so you might get duplicates or rare also known as special, hidden, secret, or chase item.
- Trading: Many people trade or resell items to complete their collections.
Can I exchange or return my blind box?
Due to the nature of blind boxes, we strictly do not allow refunds or exchanges of blind boxes sealed or open.